As the tourism industry is becoming more developing and challenging, it needs a large amount of tourism and travel experts and professional staffs who are technically proficient, highly customer oriented in this environment. Therefore equipping knowledge and practical skills in this field is extremely necessity. Being aware of those importance, Kent International College has designed the Professional Air Ticketing Program oriented to the standard of International Air Transport Association and Universal Federation of Travel Agents’ Association being hold by Viet Nam Airlines and Abacus Viet Nam for the first time in Viet Nam.
This course provides the students with skills and knowledge to serve in ticketing agents and travel services such as: reservation, pricing, ticketing, customer services…
Air ticketing courses in 2007
Air ticketing courses in 2006
Air ticketing courses in 2005
Entry requirement:
- High school graduate
- Office computing certificate
- Certificate of English Intermediate Level or TOEIC 350 ( or taking an Entrance Test)
Course Duration & Schedule
- Duration: 329 hours/ 2.5 months
- Time: 08:00am – 11:30am & 01:30pm – 05:00pm
- Date: From Mon to Fri
Learning environment & teaching methodology
- International environment with good facilities
- Professional teaching staff from Vietnam Airlines and Abacus
- Modern methodologies: problem solving skills, teamwork skills, practical skills…
Job opportunity
Graduates have many opportunities to obtain good jobs in this dynamic and developing industry. Kent offers job placement services to the graduates to meet the recruiters’ need.
Tuition Fee:
- 390 USD (material fee included) for public
- 340 USD + 300.000 VND (material fee): applied for Abacus or Vietnam Airlines agents
Course content
The course includes 3 parts:
Course |
Content |
Duration |
Teachers |
hours |
days |
Part 1:
Foundation |
English for Airlines |
21 |
3 days |
Kent |
Basic Knowledge for Travel Agents |
49 |
7 days |
Abacus |
Basic Ticketing (Module 1.12 foudation) |
49 |
7 days |
Abacus |
Pesonal Selling |
14 |
2 days |
Kent |
Part 2:
GDS (1) |
Basic Functionalities & Auxiliary Service |
42 |
6 days |
Abacus |
Fares/Pricing & Ticketing & Fare |
42 |
6 days |
Abacus |
Part 3:
Airlines |
Gab II Vietnam Airlines Reservation |
35 |
5 days |
VN Airlines |
Sita Airfare & Auto Ticketing |
42 |
6 days |
VN Airlines |
Practical Training at Air ticketing Agencies |
35 |
5 days |
|
Total |
|
329 |
47 (days) |
|
Certificate
Certificate issued by Kent College is acknowledged by Vietnam Airlines and Abacus Vietnam
AirTicketing Timetable Kent International H.C.M 2008
Course 1
| No |
Module |
Duration |
No of day |
Teacher |
|
| 1 |
English for Airlines |
03/03-05/03 |
3 |
Kent |
|
| 2 |
Basic knowledge for travel agent |
06/03-14/03 |
7 |
1B |
Dương |
| 3 |
Personal selling |
17/03-18/03 |
2 |
Kent |
|
| 4 |
Basic Ticketing VN |
19/03-27/03 |
7 |
1B |
Loan |
| 5 |
Basic Reservation 1B |
28/03-04/04 |
6 |
1B |
Kieu Anh |
| 6 |
Fare & Ticketing 1B |
07/04-14/04 |
6 |
1B |
Huyen |
| 7 |
Reservation (GAB) |
16/04-23/04 |
6 |
VN |
HPhương |
| 8 |
Sita Airfare & Auto Ticketing |
24/04-29/04 |
5 |
VN |
Kim Lan |
| 9 |
Training at ticketing Agent |
12/05-16/05 |
5 |
|
|
| |
|
|
47 |
|
|
Course 2
| No |
Module |
Duration |
No of day |
Teacher |
|
| 1 |
English for Airlines |
07/04-09/04 |
3 |
Kent |
|
| 2 |
Personal selling |
10/04-11/04 |
2 |
Kent |
|
| 3 |
Basic knowledge for travel agent |
16/04-24/04 |
7 |
1B |
|
| 4 |
Basic Ticketing VN |
28/04-09/05 |
7 |
1B |
Le 30.4+01.5 |
| 5 |
Reservation (GAB) |
12/05-19/05 |
6 |
VN |
Việt Hà |
| 6 |
Sita Airfare & Auto Ticketing |
20/05-26/05 |
5 |
VN |
Mỹ Hà |
| 7 |
Basic Reservation 1B |
27/05-03/06 |
6 |
1B |
|
| 8 |
Fare & Ticketing 1B |
04/06-11/06 |
6 |
1B |
|
| 9 |
Training at ticketing Agent |
16/06-20/06 |
5 |
|
|
| |
|
|
47 |
|
|
Course 3
| No |
Module |
Duration |
No of day |
Teacher |
|
| 1 |
English for Airlines |
19/05-21/05 |
3 |
Kent |
|
| 2 |
Personal selling |
22/05-23/05 |
2 |
Kent |
|
| 3 |
Basic knowledge for travel agent |
26/05-03/06 |
7 |
1B |
|
| 4 |
Basic Ticketing VN |
04/06-12/06 |
7 |
1B |
|
| 5 |
Reservation (GAB) |
13/06-20/06 |
6 |
VN |
Ngọc Hà |
| 6 |
Sita Airfare & Auto Ticketing |
23/06-27/06 |
5 |
VN |
V Quỳnh |
| 7 |
Basic Reservation 1B |
30/06-07/07 |
6 |
1B |
|
| 8 |
Fare & Ticketing 1B |
08/07-15/07 |
6 |
1B |
|
| 9 |
Training at ticketing Agent |
16/07-22/07 |
5 |
|
|
| |
|
|
47 |
|
|
Course 4
| No |
Module |
Duration |
No of day |
Teacher |
|
| 1 |
English for Airlines |
16/06-18/06 |
3 |
Kent |
|
| 2 |
Personal selling |
19/06-20/06 |
2 |
Kent |
|
| 3 |
Basic knowledge for travel agent |
23/06-01/07 |
7 |
1B |
|
| 4 |
Basic Ticketing VN |
02/07-10/07 |
7 |
1B |
|
| 5 |
Reservation (GAB) |
11/07-18/07 |
6 |
VN |
Hương Giang |
| 6 |
Sita Airfare & Auto Ticketing |
21/07-25/07 |
5 |
VN |
Hoài phương |
| 7 |
Basic Reservation 1B |
28/07-04/08 |
6 |
1B |
|
| 8 |
Fare & Ticketing 1B |
05/08-12/08 |
6 |
1B |
|
| 9 |
Training at ticketing Agent |
13/08-19/08 |
5 |
|
|
| |
|
|
47 |
|
|
Course 5
| No |
Module |
Duration |
No of day |
Teacher |
|
| 1 |
English for Airlines |
04/08-06/08 |
3 |
Kent |
|
| 2 |
Personal selling |
07/08-08/08 |
2 |
Kent |
|
| 3 |
Basic knowledge for travel agent |
11/08-19/08 |
7 |
1B |
|
| 4 |
Basic Ticketing VN |
20/08-28/08 |
7 |
1B |
|
| 5 |
Reservation (GAB) |
03/09-10/09 |
6 |
VN |
Từ Tâm |
| 6 |
Sita Airfare & Auto Ticketing |
11/09-17/09 |
5 |
VN |
Khánh Vân |
| 7 |
Basic Reservation 1B |
18/09-25/09 |
6 |
1B |
|
| 8 |
Fare & Ticketing 1B |
26/09-03/10 |
6 |
1B |
|
| 9 |
Training at ticketing Agent |
06/10-10/10 |
5 |
|
|
| |
|
|
47 |
|
|
Course 6
| No |
Module |
Duration |
No of day |
Teacher |
|
| 1 |
English for Airlines |
15/09-17/09 |
3 |
Kent |
|
| 2 |
Personal selling |
18/09-19/09 |
2 |
Kent |
|
| 3 |
Basic knowledge for travel agent |
22/09-30/09 |
7 |
1B |
|
| 4 |
Basic Ticketing VN |
01/10-09/10 |
7 |
1B |
|
| 5 |
Reservation (GAB) |
10/10-17/10 |
6 |
VN |
Từ Tâm |
| 6 |
Sita Airfare & Auto Ticketing |
20/10-24/10 |
5 |
VN |
Chi Ninh |
| 7 |
Basic Reservation 1B |
27/10-04/11 |
6 |
1B |
|
| 8 |
Fare & Ticketing 1B |
05/11-12/11 |
6 |
1B |
|
| 9 |
Training at ticketing Agent |
13/11-19/11 |
5 |
|
|
| |
|
|
47 |
|
|
|