English for supermarket staff is an exclusive course developed for those who are working in supermarket systems . During the course , learners have chanced to improve their speaking and listening skill through relaxing and practical activities. Variety of given topics related to product knowledge , dealing with customers, and selling skills can help learners practice and personalize their English in workplace. The course also helps supermarket staff to build up their confidence in communicating with English speaking customers.
Duration: 50 hours
Topics
Greeting
Introducing products / goods
Pricing
Payment approaches
Persuading customers
Giving directions
Packing & delivering
Dealing with customers` complaints
Closing the sales
|