Students will learn skills enabling them to work effectively in the IT environment of an organization, including communicating in the workplace and following workplace safety procedures. Students will also learn fundamental skills in operating personal computers and computer hardware, including connecting hardware peripherals, using the internet, and integrating commercial computing packages.

Outline

Follow Workplace Safety Procedures
General occupational health and safety requirements in business organisations and is relevant for employees working under direct supervision with no responsibilities for other people.
Operate Computer Hardware
Determine, select and correctly operate basic computer hardware, generally known as peripherals and which may include input/output devices and secondary memory
Integrate Commercial Computing Packages
Manipulate, convert and integrate data between different two or more commercial software applications
Use Computer Operating System
Configure, use and optimize a computer operating system.
Work Effectively In An It Environment
Work effectively within the IT environment of an organisation by researching and assembling information about the organisation's IT systems, equipment, software, policies and governance arrangements
Communicate In The Workplace
Provide limited client support through verbal and non verbal communication and to effectively communicate with colleagues
Operate A Personal Computer
Operate a personal computer, including starting the PC, logging in, using and understanding desktop icons and their links to underlying programs, navigating a directory structure, saving work, printing, closing down the PC.
Connect Hardware Peripherals
Connect hardware peripherals according to instructions.
Access And Use The Internet
Access and use the Internet within the cultural industries.