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Course Content

DIPLOMA OF BUSINESS MANAGEMENT COURSE (BSB07)

1. BUSINESS COMMUNICATION
A. Subject Description:: This subject involves in study of all aspects of communication between individuals and members of a group. Under this subject you will learn how to communicate effectively, interact with people belong to different cultural background, selecting appropriate communication channel, and how to overcome barriers in communication. Also you will learn how to understand non verbal communication. This subject will help you to develop all aspects of your communication skills
B. Competency Units ::

• BSBCMM201A Communicate in the workplace
• BSBCMM301A Process Customer Complaints
• BSBINN301A Promote Innovation in Team

2. BUSINESS COMPUTING (Optional)
A. Subject Description: Business computing subject provides knowledge about creating electronic presentations, design and produce text documents and develop spread sheets.
B. Competency Units:

• BSBITU302A Create electronic presentations
• BSBITU303A Design and produce text documents
• BSBITU304A Produce spreadsheets

3. INTRODUCTORY MANAGEMENT
A. Subject Description :: Introductory management subject provides knowledge about managing an organisation. It includes maintaining health and safety standards at workplace, determine resource requirements for organisation and utilise knowledge management system.
B. Competency Units:

• BSBOHS201A Participate in OHS processes
• BSBADM311A Maintain business resources
• BSBINM 302A Utilise a knowledge management system

4. ACCOUTING FUNDAMENTAL
A. Subject Description : : Accounting Fundamentals subject provides knowledge about maintaining financial records, process payroll and process accounts payable and receivable.
B. Competency Units:

• BSBFIA 301A: Maintain Financial Records
• BSBFIA 302A Process payroll
• BSBFIA303A Process accounts payable and receivable

5. INTRODUCTORY MARKETING
A. Subject Description: This subject will enable students to be familiar with products and services, use the database to enhance the marketing effort and enable students to market goods and services internationally.
B. Competency Units:

• BSBPRO301A Recommend products and services
• BSBMKG411A Analyse direct marketing databases
• BSBMKG416A Market goods and services internationally

6. CUSTOMER RELATIONSHIP MANAGEMENT
A. Subject Description : Customer Relationship Management subject involves study in managing good relationship with customers. This subject will provide knowledge and skills to identify customers’ needs and how to satisfy their needs effectively method. In this subject you will learn strategies to promote effective customer relationships, how to communicate effectively with customers, interact with people belonging to different cultural backgrounds, selecting the appropriate communication channel, and how to overcome barriers in communication.
B. Competency Units:

• BSBCUS402A Address Customer Needs
• BSBCUS403A Implement Customer Service Standards
• BSBCMM401A Make a Presentation

7. MARKETING MANAGEMENT
A. Subject Description: Marketing management subject involves the study of all aspects of basic marketing activities. Under this subject you will learn about marketing mix and promotional mix. This subject will enable you to select a marketing mix and promotional mix for a target market. Also it will helps you to evaluate and review the promotional activities
B. Competency Units:

• BSBMKG414A Undertake Marketing Activities
• BSBMKG413A Promote Products and Services

8. COMMERCIAL LAW
A. Subject Description:: Commercial Law subject provides knowledge and skills about legal matters related to operating a business. It provides knowledge and skills to maintain a healthy and safe work environment. Under this subject you will learn about an organisation’s commitment towards implementing and monitoring Occupational health and safety programs. It also provides knowledge about preparing documents in forming business enterprises.
B. Competency Units:

• BSBOHS407A Monitor a Safe Workplace
• BSBLEG407A Provide Support in Commercial Law Matters

9. FINANCIAL ACCOUTING
A. Subject Description :: Financial accounting subject involves study of all aspects of financial records such as trial balance, balance sheet and financial reports.
B. Competency Units:

• BSBFIA304A Maintain a General Ledger
• BSBFIA501A Report on Finances Related to International Business
• BSBFIA401A Prepare a Financial Reports

10. ORGANISATIONAL BEHAVIOUR
A. Subject Description: This subject provides knowledge about coordinating, developing, and implementing a crisis management plan.
B. Competency Unit:

• BSBPUB504A Develop and Implement Crisis Management Plans

11. HUMAN RESOURCE MANAGEMENT
A. Subject Description: This subject provides knowledge about managing all aspects of the recruitment, selection and induction processes in an organisation. Also it provides knowledge about how to interpret and evaluate persuasive copy.
B. Competency Units:

• BSBHRM506A Manage Recruitment, Selection and Induction Processes
• BSBWRT501A Write a Persuasive Copy

12. OPERATION MANAGEMENT
A. Subject Description: This subject provides knowledge about workforce strategies to achieve organisational goals, objectives and managing risks in organisation.
B. Competency Unit:

• BSBHRM504A Manage Workforce Planning
• BSBRSK501A Manage Risk

13. FINANCIAL MANAGEMENT
A. Subject Description: This subject provides knowledge about managing financial management activities and planning, controlling, evaluating financial management activities.
B. Competency Unit:

• BSBFIM501A Manage Budgets and Financial Plans
• BSBFIM601A Manage Finances

14. BUSINESS PLANNING PROJECT
A. Subject Description: This subject provides knowledge about preparing, managing and evaluating a business project.
B. Competency Unit:

• BSBPMG510A Manage Projects

ADVANCED DIPLOMA OF BUSINESS MANAGEMENT COURSE (BSB07)

1. TOTAL QUALITY MANAGEMENT
A. Subject Description:: Total Quality Management subject provides knowledge about managing organisational change, managing knowledge and information in organisation.
Competency Units ::

• BSBINN601A Manage Organisational Change
• BSBINM601A Manage Knowledge and Information

2. STRATEGIC PLANNING
A.Subject Description:: This subject provides knowledge about developing, implementing and managing strategies for human resource management. Also provides knowledge to establish strategic direction to sustain competitive advantage
.Competency Units :

• BSBHRM602A Manage Human Resources Strategic Planning
• BSBMGT616A Develop and Implement Strategic Plans

3. ADVERTISING MANAGEMENT
A. Subject Description: Advertising management subject involves study of all aspects of managing advertising . This subject provides knowledge about defining an advertisement campaign, prepare budget, prepare advertising activities and evaluate advertisement campaign.
B.Competency Units :

• BSBADV603B Manage Advertising Production
• BSBADV604B Execute an Advertising Campaign

4. ADVANCED BUSINESS PROJECT
A. Subject Description: Advanced Business Project subject involves study of all aspects of managing organisational development and planning and management of project risks.
B.Competency Units :

• BSBMGT615A Contribution to Organisation Development
• BSBPMG608A Direct Risk Management of a Project Program